We want you to love your purchase, but if you are not completely satisfied, we gladly
accept
most returns by mail and in stores within 30 days of purchase. Conditions are noted below. Returned
items must
be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. We
offer
easy self-service return options for our customers. Carrier return shipping fees are $9.95 unless
otherwise
stated.
Returns in Store
Return in Store
*Belk Outlet Locations do not accept returns for
stores or belk.com purchases
Online Returns
Pack and Drop your item yourself
Marketplace Returns
For Marketplace Items contact the seller directly for return information.
Learn more.
Please note that there are exceptions to our Standard Return Policy. Learn
more.
You can return all items bought in store and most items bought on belk.com to a
Belk store except as
set forth in our Return Policy Exceptions. Belk Outlet Locations do not accept
returns for stores or
belk.com purchases. For Marketplace items contact the seller directly for
return information.
Learn more. Learn
more
Bring your item(s) and receipt, packing slip or order confirmation email to
receive a refund or
credit. If you can't find your receipt, ask about our receipt look up.
Most credits are posted to your personal credit card or Belk Rewards
credit card within 15
business days from the time that your returned merchandise is received.
For more information, visit our FAQ
page.
If you have not received your credit after 15 business days, please call
Customer Service at (980) 447-5442
Marketplace Items
For Marketplace items contact the seller directly for return
information. Learn
More Special Occasion Dresses and Swimwear
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
their original condition with all tags attached. We will refund the
full purchase price to the original form of payment.
Designer Sunglasses (Sunnies)
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
their original condition with all tags attached. We will refund the
full purchase price to the original form of payment.
Fine Jewelry
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
original condition with all tags present. We will refund the full
purchase price to the original
form of payment.
What Goes Around Comes Around and Two Authenticators Inc
All purchases are final sale and not eligible for returns or exchanges. Although we try to select only the best vintage products, your item may have irregularities and imperfections due to normal wear and tear.
Swiss Crown Rolex Watches
All purchases are final sale and not eligible for returns or exchanges.
Final Sale merchandise ending in $.94
All purchases are final sale and not eligible for return or exchange
We are unable to accept returns in stores for the following
products purchased on
belk.com:
- Area Rugs
- Furniture
- Christmas Trees
- Mattresses
- Air Mattresses
- Outdoor Grills
- Candy & Food
- Window Treatments
- Curtains and Blinds
- All Marketplace Items
Customers must contact the marketplace seller directly for assistance
with returns or exchanges.
Marketplace items cannot be returned to Belk stores or via Belk.com
Customer Care.
Return instructions including Marketplace seller customer service
contact information are
available on the seller information page. You can find the seller page
by clicking on the seller
name of the item in your order history or your order confirmation email.
Charges for shipping and returns may vary by Marketplace seller.
Please call Customer Service at (980) 447-5442 for information on
returns for these items.
