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|Belk.com allows you to create a personalized list of items on the site that you really want. You can share it with friends and family for gift ideas or keep track for yourself until you're ready to make a purchase.|
If you already have an account on belk.com, all you have to do to create a wish list is select "Add
to Wish List" from any product detail page after entering the relevant color, size and quantity.
If you don't have an account, you'll need to create one in order to add items to your wish list. You can create an account by using the Sign In/Register link at the top of the page.
Go to your My Account page using the link at the top of belk.com. Click "View Full Wish List".
Select the link from there that says "Email page to a friend". Enter the email address of the person
you wish to send the list to, your name and email address, then a personal message. Click "Send".
You can also share your wish list using Facebook or Twitter. Simply click on the Share button then choose your preferred social media option.
|On your wish list page, find the item you want to remove, then click the “remove” link located right above the quantity. You may only remove one item at a time.|
|When viewing your wish list, check the box next to the item you would like to purchase, then click Add to Shopping Bag.|
Placing an Order
|Belk.com offers a variety of gift cards that may be purchased online and redeemed at any Belk store, and at any time on Belk.com.|
|Yes. Phone orders can be placed by dialing (980) 447-5442|
|If your shipping address is located within one of the states where Belk is registered to collect tax, sales tax will be automatically added in accordance with individual state regulations. Belk currently charges tax in the following states: AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD,TN, TX, UT, VA, VT, WA, WI, WV and WY.|
|Belk allows resellers or tax-exempt entities to place orders without sales tax. To initiate this new service, customers should create an account on belk.com to begin the exemption certificate capture process. Note that customers without an account who would like to check out as a guest will not receive an automatic exemption and would need to contact Belk at email@example.com get sales tax refunded.|
|After setting up a belk.com account, customers should email their exemption certificate to firstname.lastname@example.org and ask for their account to be activated for exemption. Belk will process the request and respond within 24 hours to let the customer know if the account has been set up successfully. If any additional documentation is requested, more time may be needed for setup.|
|Once customers have received confirmation that the exemption has been setup, they should sign out and sign back in for the exemption to be captured in the system. Customers should see the exemption on the review page prior to placing an order. In the unlikely case the exemption is not captured in the system or tax is not calculated correctly, customers should email email@example.com. Customers should be aware that exemption certificates have a validity period that varies by state and should provide an updated certificate for the exemption to remain active. The Belk team will reach out to customers with expired certificates to request a new form. Customers can also email new certificates to firstname.lastname@example.org.|
|Your card will be charged at the moment the shipment is picked up by the carrier (expect for Conn’s x Belk orders, these purchases are charged when the order is placed).|
|Our goal is to process & ship your order as quickly as possible. You have 30 minutes to change or cancel your standard shipping orders. Buy Online, Pick Up In Store or Same-Day Delivery orders are not eligible for a grace period.|
|Quantities of certain items may be restricted for orders place on belk.com. If you experience any issues placing a large order, please call Customer Service at (980) 447-5442.|
|Yes. After you have found the perfect gift, let us make it even more special. For $4.95 per selection, we will place your item in a beautiful gift box. Please note that some items are too large for gift packaging.|
|Auto-Replenishment is the most convenient way for you to get the products you want delivered to you on a regular schedule without your having to place a new order each time. We automatically send your favorite products that you elect based upon your chosen frequency. The service is easy to use and customizable, so you can make changes online whenever you desire. Just tell us what products you want, and how often you want your products, and we'll take it from there.|
|Joining Auto-Replenishment is easy! It can be done while browsing on a product page or while reviewing items in the shopping cart. To get started, simply select the Auto-Replenishment option for your desired product, select your preferred shipment frequency and then check out as normal. You will have the option to pick up your first Auto-Replenishment order in-store or have it shipped to you. All future orders will be shipped to you.|
|After you sign up for Auto-Replenishment, you will receive an email confirming your initial order. This email will include a link to access the Auto-Replenishment section in your account where you can manage your future orders, items selected for auto-replenishment and account information. You will also receive a reminder email in advance of a future order describing items in the order and when it is expected to ship. You can make changes to, or cancel, future orders before they ship. We ask that you allow up to 24 hours for modifications or cancellations to be processed.|
|Visit your belk.com account to make any changes. There, you can change your shipping address, and billing information for future orders. Please remember to press OK and verify that your updated information saved successfully once you’ve updated it. We ask that you allow up to 24 hours for modifications to be processed.|
|Your very next scheduled orders will be listed in the Auto-Replenishment section of ‘My Account’. You will also receive a reminder email in advance of a future order describing items in the order and when it is expected to ship.|
|Auto-Replenishment items that have the same shipment date, shipping address, billing address and payment method will ship as one order. If you have more than one Auto-Replenishment item and want multiple items to ship in the same order, simply visit your Auto-Replenishment section of ‘My Account’ and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.|
|Please visit Customer Service online to begin a live chat with a customer service representative, or call us at (980) 447-5442.|
|Select the Wedding Registry link at the top of any belk.com page. From the Wedding Registry homepage, select "Create a Registry" and follow the easy to use, step-by-step instructions for setting up your personal account. Once your account is created, you can begin adding product and start using all of our wedding tools and resources.|
|You can access your Wedding Registry by selecting the "Manage Your Registry" option from the Wedding Registry homepage. Enter your email address and password and select "Go".|
|Sign in to your Belk Wedding Registry account. Then locate the product you would like added to your registry, insert the quantity you are requesting and select "Add to Registry." The item will appear on your Belk Wedding Registry list.|
|Locate the item on your registry, and click the “remove” link located right above the quantity. You may only remove one item at a time. Items that have already been purchased cannot be removed from your registry. If you receive a gift you didn't remove from your registry before it was purchased, you can return that item. Please see our Return Policy for more information.|
|Use the "Wedding Rebates" link on the left side of the Wedding Registry. This will take you to a landing page that displays all of the rebates and their details. You can also print them.|
Belk Marketplace is an expanded assortment of products sold directly by curated sellers on belk.com.
Marketplace provides Belk customers with the opportunity to shop new brands and categories, through verified sellers they can trust.
Marketplace sellers manage order fulfillment and customer service for each item sold.
|Belk Marketplace items will be labeled with “Belk Marketplace” throughout the site and in email.|
|Marketplace items are excluded from all promotional coupons and discounts, however Belk Reward Dollars can be applied to Marketplace items.|
Yes, Marketplace items are eligible for accrual of Belk credit rewards points.
Marketplace items cannot be returned to Belk stores. Customers must contact the marketplace seller directly for assistance with returns or exchanges.
Return instructions including Marketplace seller customer service contact information are available on the seller information page. You can find the seller page by clicking on the seller name of the item in your order history or your order confirmation email.
Charges for shipping and returns may vary by Marketplace seller.
Marketplace sellers handle any customer service inquiries directly.
Each marketplace seller’s contact information is available on their seller page on belk.com.
You can find the seller page by clicking on the seller name on the item page, in your order history, or your order confirmation email.
|Marketplace items are included in the same free shipping offers as other items sold on belk.com. If your order is below the free shipping threshold, multiple seller shipping fees may apply.|
|Belk is actively seeking new sellers to expand our Marketplace network. If you are interested in becoming a Belk Marketplace seller, please visit here to fill out an application and our Marketplace team will reach out to you.|
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